Official Documents

MBS66 Privacy Policy – Your Personal Data Protection

We take your privacy seriously. Learn how mbs66 collects, uses and safeguards your personal information with care and responsibility.

Updated: 1 January 2026

Our Commitment to Your Privacy

Six core principles underlying how MBS66 manages and protects member personal data

Advanced Data Encryption

All mbs66 member personal data is protected with 256-bit SSL encryption technology. Your information is stored on secure servers monitored around the clock to prevent unauthorised access.

Financial Transaction Privacy

All your deposit and withdrawal information is handled with strict confidentiality. mbs66 does not share your financial transaction details with third parties without your explicit consent.

Full Control in Your Hands

As an mbs66 member, you have the right to access, update, correct, or request deletion of your personal data at any time through your account settings or our support team.

PDPA Legal Compliance

Mbs66 is fully compliant with Malaysia's Personal Data Protection Act 2010 (PDPA). We only collect data that is necessary and process it in accordance with recognised data protection principles.

Marketing Communications Controls

You may opt out of receiving marketing communications from MBS66 at any time. Your opt-out preference will be honoured and enforced within 48 hours.

Regular Security Audits

The mbs66 data security system undergoes regular internal and external audits. We continuously update our security measures to stay ahead of evolving cyber threats.

1 Introduction

Mbs66 takes the responsibility of protecting our members' personal data very seriously. This Privacy Policy clearly and transparently explains how we collect, use, store, share and protect your personal information while you use the mbs66 online casino platform at mbs66.onl.

By registering an account or continuing to use the MBS66 platform, you agree to the data collection and processing practices described in this Privacy Policy. If you do not agree with any part of this policy, we advise you not to use MBS66 services.

This Privacy Policy is to be read together with Terms and Conditions mbs66 forms part of the overall agreement between you and mbs66. We comply with Malaysia's Personal Data Protection Act 2010 (PDPA) and applicable data protection laws in the jurisdictions where we operate.

This Privacy Policy applies to all MBS66 members, website visitors, mobile app users, and any individual who interacts with the MBS66 platform or services in any capacity.

2 Personal Data We Collect

Mbs66 only collects personal data that is strictly necessary to provide a safe, fair and responsible service to our members. The following are the categories of data we collect:

Data Categories Type of Information Requirements
Personal Identity Full name, date of birth, gender, identity card or passport number Mandatory (KYC)
Contact Information Email address, mobile number, residential address Mandatory
Financial Data Bank account details, deposit and withdrawal records, transaction history Mandatory
Technical Data IP address, device type, operating system, web browser, session data Automatic
Gaming Data Game history, betting records, wins and losses, gameplay patterns Automatic
Marketing Preferences Communication preferences, language settings, promotional interests Optional

We do not collect sensitive data such as medical information, political views or religious beliefs unless directly relevant to our legal compliance requirements.

3 How We Collect Your Data

Mbs66 collects personal information through various channels. It is important for you to understand each of these data collection points:

Directly From You

Data is collected directly from you during the account registration process, identity verification (KYC), deposit or withdrawal requests, interactions with our customer support team, participation in promotions and competitions, as well as feedback or complaints you submit to us.

Automatically

When you browse or use the MBS66 platform, our systems automatically record certain technical information including your IP address, browser data, pages visited, session duration, device information, and usage patterns. This data is collected via cookies, tracking pixels, and other standard web technologies.

From Trusted Third Parties

In certain situations, we may receive information about you from trusted third parties such as identity verification service providers, approved payment processors, fraud prevention agencies, and publicly available data sources for identity verification and compliance purposes.

mbs66 does not purchase or acquire personal data from data brokers or third-party marketing companies for advertising purposes unrelated to our services.

4 Purpose of Data Use

Mbs66 uses collected personal data solely for legitimate, transparent purposes directly related to the provision of our online casino services. The following are the primary purposes:

  • Account Management: Creating and maintaining your account, processing registration, verifying identity and enabling secure access to the mbs66 platform.
  • Transaction Processing: Processing deposits, handling withdrawals, managing account balances and providing accurate transaction statements.
  • Legal Compliance (KYC/AML): Fulfilling our obligations under applicable Know Your Customer (KYC) and Anti-Money Laundering (AML) laws.
  • Security & Fraud Prevention: Identifying and investigating suspicious activity, preventing fraud, hacking and platform abuse.
  • Customer Support: Handling enquiries, complaints and technical support requests submitted to our team.
  • Responsible Gaming: Monitoring gameplay patterns to identify signs of problem gambling and taking appropriate protective action in accordance with responsible gaming policy us.
  • Relevant Marketing: Sending you promotions, bonus offers and relevant platform updates — provided you have not opted out of receiving them.
  • Platform Improvements: Analysing usage patterns to improve the overall design, functionality and user experience of the mbs66 platform.
mbs66 will not use your personal data for any purpose other than those stated above without first obtaining your explicit consent.

5 Data Sharing With Third Parties

Mbs66 does not sell, rent or trade our members' personal data. However, in the context of legitimate business operations, we may share your data with the following categories of third parties, subject to strict limitations:

Trusted Service Providers

We work with carefully selected third-party service providers to help us operate the platform — including payment processors (DuitNow, FPX, Touch 'n Go, Boost), game software providers, customer support platforms and cloud service providers. All providers are bound by strict confidentiality agreements and are only permitted to process your data in accordance with mbs66's instructions.

Authorities and Regulatory Bodies

Mbs66 will disclose personal data when required by law, court order or legitimate requests from government authorities or relevant regulatory bodies. We will also disclose data where necessary to protect the rights, property or safety of mbs66, our members or the public.

Approved Business Partners

In certain cases such as VIP programmes or joint promotions, we may share limited information with approved business partners. Any such sharing will only be done with your consent and subject to appropriate data protection agreements.

mbs66 is not responsible for the privacy practices of third parties operating outside our direct control. We recommend that you read the privacy policy of any relevant third party separately.

6 Cookies & Tracking Technologies

The mbs66 platform uses cookies and similar tracking technologies to enhance your experience, maintain your login session, and understand how you interact with our platform.

Types of Cookies Used

  • Essential Cookies: Required for core platform operations such as login, session management, and security. These cookies cannot be disabled.
  • Performance Cookies: Collecting information about how you use the platform to help us improve site functionality and speed.
  • Functional Cookies: Remembering your preferences such as language, display settings and game preferences for a more personalised experience.
  • Analytics Cookies: Helping us understand aggregate usage patterns without identifying individuals personally, used for ongoing platform improvements.

Managing Your Cookie Preferences

You can control and manage cookies through your web browser settings. Please note that disabling certain cookies may affect the functionality of the MBS66 platform and your gaming experience. Essential cookies cannot be disabled as they are required for the platform's core security.

7 Your Rights as a Data Subject

Under Malaysia's Personal Data Protection Act 2010 (PDPA) and MBS66's internal policies, you have the following rights regarding your personal data:

Right of Access

You have the right to request a copy of the personal data we hold about you at any time.

Right to Rectification

If your data is inaccurate or incomplete, you may request a correction to be made promptly.

Right to Erasure

You may request deletion of your data, subject to applicable legal compliance obligations.

Right to Restriction of Processing

You may request that we restrict how we process your data under certain circumstances.

Right to Data Portability

You have the right to receive your data in a machine-readable format for transfer to another platform.

Right to Object

You may object to the processing of your data for direct marketing purposes at any time.

To exercise any of the above rights, please contact our data protection team via email at [email protected]. We will process your request within 30 business days from the date of receipt.

8 Data Security Measures

Mbs66 invests heavily in security infrastructure to ensure your personal data is always protected against unauthorised access, disclosure, alteration or loss. Key security measures we implement include:

  • 256-bit SSL/TLS Encryption for all data transmitted between your device and mbs66 servers
  • Static Data Encryption for all personal and financial information stored in our database
  • Two-Factor Authentication (2FA) available to all member accounts for an additional layer of security
  • 24/7 Security Monitoring by a dedicated cybersecurity team
  • Regular security audits by an independent external security firm
  • Tiered Access Controls ensuring that only authorised personnel can access sensitive data
  • Secure data backup to ensure service continuity and data recovery
While mbs66 takes all reasonable precautions, no security system is absolutely perfect. You are also responsible for keeping your account password secure and not sharing your login credentials with anyone.

9 Data Retention Period

Mbs66 retains your personal data for as long as necessary to fulfil the purposes stated in this Privacy Policy, or as required by applicable law. Retention periods vary by data type:

  • Active account data: Retained for the duration your account remains active and in use
  • Financial transaction records: Retained for a minimum of seven (7) years in accordance with financial and tax compliance requirements
  • KYC records and identity verification: Retained for a minimum of five (5) years after account closure in accordance with AML requirements
  • Customer support communication logs: Retained for three (3) years for reference and dispute resolution
  • Technical data and access logs: Retained for twelve (12) months for security and analytics purposes
  • Marketing data: Retained until you choose to opt out of marketing communications

Once the designated retention period expires, your data will be securely deleted or fully anonymised so that it can no longer be associated with you as an individual.

10 Child Protection

The mbs66 platform is exclusively for individuals aged 18 years and above. We do not target or knowingly collect personal data from minors. If you become aware that a minor has registered or is using the MBS66 platform, please contact us immediately at [email protected] so we can take appropriate action.

Any account confirmed to belong to a minor will be closed immediately and all related data will be deleted in accordance with our data protection procedures. mbs66 may report such cases to the relevant authorities if required.

If you are a parent or guardian concerned about your child's online activities, we recommend using parental control software and having an open conversation about the risks of online gambling.

11 Privacy Policy Amendments

Mbs66 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, new legal requirements or improvements in how we treat member privacy.

When we make material changes, we will notify you via an in-platform notification or email to your registered address at least 14 days before the changes take effect, unless an immediate change is required by law. The effective date of the latest Privacy Policy is always stated at the top of this document.

Your continued use of the mbs66 platform after the effective date of any such amendment constitutes your acceptance of the updated Privacy Policy. We encourage you to review this page regularly.

We recommend bookmarking this page and reviewing it every three months to stay informed about how mbs66 protects your personal data.

12 Contact Us Regarding Privacy

If you have any questions, concerns or requests regarding this Privacy Policy or how mbs66 handles your personal data, please contact our Data Protection Officer:

Privacy Email
Response Time
Within 30 business days
Live Support
24/7 Live Chat in-platform
Useful Links
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Join mbs66 with Complete Confidence

Your personal data is protected with the highest level of encryption. Register today and enjoy a safe, fair, and exciting online casino experience alongside thousands of Malaysian members.

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